A project manager receives a complaint that a team member is not meeting expectations. What should the project manager do first?

One option

A project manager receives a complaint that a team member is not meeting expectations. What should the project manager do first?

Gather facts and understand expectations and causes before deciding action

Remove the member immediately

Publicly criticize the member

Ignore the complaint

A project manager receives a complaint that a team member is not meeting expectations. What should the project manager do first?

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