A project’s success metric is defined only as finishing on time, but the sponsor now emphasizes customer adoption and realized value. What should happen?

One option

A project’s success metric is defined only as finishing on time, but the sponsor now emphasizes customer adoption and realized value. What should happen?

Review and align success metrics with desired outcomes and value

Ignore outcome metrics because schedule is the only valid measure

Remove the sponsor from governance

Stop measuring project success

A project’s success metric is defined only as finishing on time, but the sponsor now emphasizes customer adoption and realized value. What should happen?

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